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Support

How can we help?

Questions, bug reports, and feedback for GoodEats — the dining journal for rating restaurants, sharing reviews with your circle, and finding your next favorite table.

Contact us

The fastest way to reach us is email. Use the in-app report control for safety concerns, or email us with the relevant username and content link.

Email support

gourmetcanvassupport@gmail.com · Please include your username and, for bugs, what you were doing when the problem happened.

Read our community rules and terms. Harassment, hate, sexual content, threats, spam and sharing personal information without permission are prohibited. You can allow automatic safety screening when sharing. Flagged or unsupported content waits for moderator review. Personal saves remain accessible to their owner. A small status on affected content shows when it is being checked or reviewed.

Frequently asked

How do I delete my account?

In the app, go to Profile → Settings → Account → Delete account and confirm. This permanently deletes your profile, ratings, reviews, posts, reels, photos, messages, and sign-in record from our servers. It cannot be undone. If you can no longer sign in, email us from the address on your account and we'll delete it for you.

I can't sign in

GoodEats supports Sign in with Apple, Google, and email. If a sign-in fails, check that you're using the same method you signed up with. For email accounts, use the password reset link on the sign-in screen. Still stuck? Email us and we'll sort it out.

Why does the app ask for my location?

Location is used to show nearby restaurants, distances, and travel times. It's only accessed while you're using the app, and you can decline — search and most features work without it. You can change this anytime in iOS Settings → GoodEats.

Who can see my ratings and posts?

You control visibility when you post: content can be public or followers-only, and your follower list is approval-based. Direct messages are visible only to the people in the conversation.

How do I report a bug or a problem with content?

Use the three-dot “Report or block” control on content or a profile to report a safety concern or block an account. For bugs, use Settings → Help & about → Feedback, or email us. You can manage blocked accounts in Settings → Privacy & permissions. To appeal a moderation decision, email your username and a description of the content. Never email your password.

How is my data handled?

The short version: your data is yours, we don't sell it, and there are no ads. The full details are in our privacy policy.